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Customer Service Consultant

Employ - Sydney, NSW

Customer Service & Call Centre
Source: uWorkin

Source: uWorkin


Must have a stable work history in an Inbound Contact Centre - recent or current experience required. Working for a strong brand in financial services

Working for a market leader in financial services - positive team culture in a customer service focused contact centre. Great city location, beautiful offices - will work in the office and remotely.
Must be able to commence by the beginning of May.


  • Responding to a range of enquiries from customers regarding their mortgage
  • Providing a high level of service
  • Following up on loan enquiries
  • Collating information from potential customers to forward onto brokers
  • Complete back office loan administration and online enquiries
  • Providing Social Media and Online responses to queries
  • Keeping accurate records and information up to date
  • Contribute ideas to improve processes and procedures
  • Ensure compliance to company policy and legislative guidelines


  • Must have a stable working history in an Inbound Contact Centre - must be recent or currrent experience
  • Experience with phone, e-mail & live chat ideal
  • Passion for customer service
  • Passion for financial services
  • Team playing attitude

Rotating roster Monday to Friday 8am to 8pm and Saturday 9am to 5pm (would only work once every 4 to 6 weeks). No Working Holiday Visas. Must be a Permanent Resident or Australian Citizen.

Successful candidates would need to undergo Police and Background Checks.

If you are interested in this great opportunity then hit the Apply Button, or for further details, please call Karen Marsden on (02) 8042 1655 or e-mail [email protected]