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May

Customer Service Representative

Norwest Recruitment - Sutherland, NSW

Customer Service & Call Centre
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

A leading global organisation located in Auburn is seeking an experienced, professional and vibrant candidate who is passionate about Customer Service to join their team immediately. Initially, these positions will be on a temporary basis, however there may be the opportunity to extend.

Your duties will include:

  • Order fulfilment, tracking and regular follow through to ensure service requirements are met
  • Attending to regular phone queries from corporate clients
  • Monitoring of fax and email correspondence
  • Deliver customer service excellence through effective communication with internal and external customer’s.
  • Work collaboratively with third party logistics provider to ensure delivery commitments are satisfied.
  • Meet monthly reporting requirements as well as delegated ad-hoc tasks.
  • Assess and investigate credit requests strictly meeting all KPI’s

The successful candidate:

  • Has proven experience in customer service or internal sales
  • Has a passion for providing outstanding service at all times
  • Experience in processing orders through SAP
  • Has excellent relationship and rapport building skills
  • Is confident, friendly and switched on
  • Has excellent communication skills both written and verbal
  • Is extremely organised and has high attention to detail

If this sounds like the role for you APPLY TODAY to send your resume to Laurie Tomkins.

We thank you for your interest in this position however only successful candidates will be contacted. In the meantime we invite you to register your details on our website, www.southwestrecruitment.com.au

Sutherland, NSW

Customer Service & Call Centre




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