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May

Service Coordinator -campbelltown

Northcott - Kirrawee, NSW

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

About The Role

You know how to manage all aspects of a supported accommodation house efficiently and to consistently high standards. The real challenge that you relish is working with your team to make that home a unique place, supporting unique people to live their lives the way they choose. A home you would love to move into yourself. You are ready to take ownership, absorb the information shared with you and see customers reach their goals and more.

This is a unique opportunity to step up with your ideas and maturity on a day to day basis where you will be responsible for (but are not limited to):

  • Build and nurture relationships with customers, families and your team by encouraging open communication and participation
  • Identify, assess and resolve problems with a customer-centred approach
  • Budget, prepare and monitor financial systems in line with the NDIS price guide
  • Support customers with mental health and high physical support needs
  • Practise leadership within team meetings, one on ones, modelling and coaching with staff
  • Proactively train staff to ensure they continue to provide the highest standard of customer outcomes
  • Willingness to take on ad hoc duties, with our customers' quality of life and care at the front of mind.
  • Administer catheter care and peg feeding
  • Motivate individuals and create a culture where people want to go the ‘extra mile’

Given the responsibility of this role, the following essential experience will be required:

  • Proven experience leading and developing a high performing team.
  • Explores and identifies solutions to obstacles which may limit customer potential
  • Encourages a strong customer focus and builds understanding of customers' perspectives within their team
  • Communicates in a way that is appropriate for the situation and that promotes the organisational values of being Innovative, Respectful and Brave
  • Open to new ideas and ways of thinking and empowers others to explore new approaches to longstanding or emerging problems
  • Considers business unit and organisational objectives when making decisions and going about their work
  • Prioritises and plans daily, weekly, monthly and annual tasks to achieve customer and team outcomes
  • Develops team for high performance through providing appropriate guidance and supporting them to resolve their own issues
  • Demonstrates Northcott values through interactions with teams such as supervisions and team meetings
  • Experience in supporting, planning and the setup of new services in a residential setting
  • Knowledge of the disability sector, NDIS funding, SIL quotes, and the NDIS Quality and Safeguarding Framework
  • A NSW Drivers licence (Essential)
  • NDIS Worker Check (Essential)
  • Working with Children Check (Essential)
  • First Aid and CPR (Essential)

Applications close on 14 May 2021. For further enquiries, please contact Ryan Neupane at [email protected]

When applying internally, Northcott employees are required to notify their Manager and should be aware that their Manager may be asked to endorse their application.

We do not accept unsolicited agency resumes or applications.
Northcott is not responsible for any fees related to unsolicited agency resumes or applications.

Diversity and Inclusion:

Northcott actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTIQ+, people with a lived experience of disability, and carers.

Reasonable workplace adjustments are available. Applicants should feel free to discuss their needs with Mitch Jeffs on 0431 193 736 or [email protected]

Essential internal employment checks will be conducted.

Kirrawee, NSW

Voluntary, Charity & Social Work




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