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Inside Sales & Marketing Support

Universal Business Team - Sydney, NSW

Customer Service & Call Centre
Source: uWorkin

Source: uWorkin


UBT Recruitment provides professional talent acquisition services to a broad network of SME businesses across Australia & New Zealand. An exciting opportunity has arisen for a driven and ambitious individual to join our clients sales support team based in Emu Plains.
The Company
With 40 years' experience, our client is a proudly Australian owned and operated family business who have a positive and strong customer centric culture. They provide a variety of superior toilet cubicles which can be utilised in a range of facilities such as council owned buildings, education spaces, corporate offices, leisure centres, hospitality, and public spaces. They work with architects, designers, and builders to custom design washrooms.
The Role
This role will see you flex your strong communication skills to support the Sales team in securing sales opportunities and achieving targets. You will be a key point of contact engaging with customers, picking up leads and enquiries, discussing customer requirements and booking sales meetings.
Your success in this role will come down to your positive attitude, confident customer service skills and your eagerness to secure the sale through quality lead generation, customer care and strong attention to detail.
This includes the following responsibilities:

* Answer incoming phone calls and responding to customer enquiries
* Research and identify projects via BCI (online tendering and project leads platform), Estimate One (Tender Management Program) and CRM customer database to network and gain additional leads for upcoming projects
* Setting up face to face and Zoom meetings for Sales team and the client to discuss the opportunity
* Liaise with the external marketing consultant as and when required
* Manage social media content, (Blogs, LinkedIn Posts, reporting)
* Manage updates of digital and printed marketing material

What we are looking for:

* Excellent communication skills, both verbal and written
* Proven Sales mentality – always looking for the next lead and thrives on converting leads into sales
* The ability to display confidence and skill on the phone, being capable of building rapport, locking in appointments and closing deals
* Some exposure to marketing would also be highly advantageous

What is in it for you?

* Fantastic opportunity to join a progressive and dynamic company
* A great salary and company wise bonus structure!
* Join a business experiencing huge growth with a winning sales team!

If you are a driven and motived individual who is looking for their next step in your career we want to hear from you!