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Border Intelligence Watch Office Team Leader (Shift And Non-shift)

Australian Public Service (APS) - Australia,

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


Overview of the Section:
The Border Intelligence Watch Office (BIWO) is a 24/7 section within Intelligence Division, designed to provide coordination and intelligence support for internal and external stakeholders. The BIWO deals with immediate intelligence assessment, coordination and analysis, with a key focus on supporting real-time (24 hours) intelligence analysis through the production of actionable and timely intelligence related to immediate border threats across all streams. The BIWO provides an after-hours touch point into the Division, providing advice on intelligence services and referring requests further within the Division to ensure a coordinated approach is taken in support of stakeholders. The BIWO provides analysis of significant events, referrals, interdictions, responding to time critical requests for intelligence information and support, and after-hours intelligence support and coordination of operational activities.

About the role:
The BIWO delivers high quality intelligence support, by ensuring high quality assessments are provided to the Department, Australian Border Force (ABF) and other relevant stakeholders, to assist decision makers in making intelligence led, informed operational decisions.

The team leader supports the manager in representing the Home Affairs intelligence capability, ensuring situational awareness of Department, ABF and stakeholder activities and appropriate reporting.

The BIWO APS6 team leaders work closely with the Assistant Directors and Director within the Section to manage and supervise analysts. Teams within the BIWO provide intelligence analysis and information to internal and external clients in a high tempo, time-critical environment - including provision of real-time support to the ABF and program partners. Team leaders guide, coach and mentor new team members; provide advice on complex issues; respond to complex analytical tasking and supervise staff members. They liaise with operational areas, and build strong working relationships with key stakeholders across the Department, the ABF and with domestic and international partner agencies. There are shift and non-shift positions available.

For shift roles, tasks include leading a team of shift analysts with the compilation of an Immediate Detection Analysis report, assessment of referrals for border threats from internal and external stakeholders and provide real-time support to front line officers. For non-shift roles, the team leader will work closely with the shift teams and perform similar tasks, however duties are performed in a business hours capacity only.

The key duties of the position include
Specific duties/responsibilities:
Our ideal candidate will have strong knowledge of the border threat environment, and demonstrated experience in the use of analytical techniques (or the ability to learn quickly). Tasks include:

  • Action complex requests for information (RFIs) and referrals received from internal portfolio clients and domestic and international customs, law enforcement and intelligence partners
  • Undertake intelligence research and assessment of current and emerging border threats in a time pressured, 24/7 watch floor environment
  • Provide support to real-time border activity
  • Produce sound, defensible and predictive intelligence assessments drawn from the Intelligence Division's current intelligence holdings and responses to intelligence tasks
  • Maintain situational awareness of current Intelligence Division and ABF Operational activities and align analytical resources in accordance with mission sets and priorities
  • Establish, develop and maintain official relationships with internal and external stakeholders to foster collaboration and information sharing
  • Disseminate intelligence to appropriate stakeholders, Australian Border Operations Centre (ABOC) peers, ABF and Home Affairs senior leadership and the wider Intelligence Division, verbally and written
  • Undertake team administrative duties, including record keeping and maintaining staff attendance records
  • Contribute to achieving Branch, Divisional and Departmental objectives
  • Undertake acting opportunities to back-fill to the aligned EL1 role as required.
    Role requirements/qualifications:
    Mandatory Requirements
    • Ability to obtain and maintain a minimum Negative Vetting 1, with a willingness to undergo an application for a Positive Vetting clearance if required
    • For shift positions, the ability to work a rotating 24/7 shift roster, including weekends, public holidays and overnights. Preferred or Expected Requirements
      Developed Skills:
      • Highly developed liaison and stakeholder engagement and relationship management skills
      • Highly developed writing and verbal communication skills
      • Ability to effectively triage and manage competing workloads in time sensitive environments
      • Problem solving in the border intelligence environment
      • Intelligence analysis using structured techniques including well developed statistical, research and structured analytical methods
      • Proficiency in or the ability to quickly learn interrogating intelligence or information systems and databases, including the suite of Home Affairs and partner agencies technical systems.
        Developed Knowledge:
        • Knowledge of intelligence research and analysis processes and techniques
        • Ability to quickly acquire knowledge of the Intelligence Division mission sets and their inter-relationship with ABF operational priorities
        • Ability to quickly acquire knowledge of and proficiency in Departmental record keeping systems
        • Ability to quickly acquire knowledge of the Home Affair's operating environment, policy, frameworks and objectives
        • An understanding of or the ability to quickly learn the ABF structure, operating environments, C3 Doctrine (Command, Control and Coordination) and Incident Coordination Centre (ICC) principles
        • Knowledge of the relevant sections of the following: Migration Act 1958, Migration Regulations 1994, Customs Act 1901, Australian Border Force Act 2015 , Australian Citizenship Act 2007, Privacy Act 1988, Freedom of Information Act 1982 and relevant policy and guidelines including the Australian Privacy Principles, particularly in relation to the Use and Dissemination of client information.
          • Ability to work independently or in a small team environment
          • Disciplined and analytical with logical and lateral critical reasoning
          • Personal integrity, discretion and strength of conviction
          • Flexible and able to adapt to changing intelligence priorities, operating environment, new information or unexpected and challenging obstacles
          • Ability to succeed and perform well under pressure
          • Thrive in a high-tempo environment
          • Ability to manage competing priorities and meet deadlines
          • Evidence based decision making with attention to accuracy
          • Self-awareness of own strengths and weaknesses
          • Commitment to developing individual and team capability
          • Political awareness and strategic thinking
          • Manage competing priorities in an intelligence environment to achieve outcomes.