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Business Operational Support Officer

Australian Public Service (APS) - East Brisbane, QLD

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


The Australian Criminal Intelligence Commission (ACIC) is Australia's national criminal intelligence agency. We advise senior decision makers on serious and organised crime impacting Australia. We are a full member of the National Intelligence Community, a Department of Home Affairs portfolio agency, and a member of the Five Eyes Law Enforcement Group.

Business & Operational Support Officer (SO) - The APS3 SO contributes to the development, planning and production of operational and business outputs and outcomes, as well as developing a broad range of subject matter expertise to able accurate, quality and compliant outcomes.

This includes contributing to a range of administrative activities, information searches and basic analysis involving the appropriate management of information of a diverse nature across the business, intelligence and operational aspects of the ACIC.

This includes undertaking duties that contributes to the management of facilities, resources, assets, security, exhibits, information, finance, procurement and fleet vehicles.

The SO works closely with operational teams, taskforces, investigators, intelligence practitioners, administrative staff, Executive members and external partner and provider agencies to ensure that office operational outputs are supporting the ACIC.

A valid Australian Drivers licence and a NV2 Security clearance are required for this position.

The key duties of the position include
• Complete tasks related to, but not limited to, procurement, stores, asset management, information requests, database searches, recordkeeping, processes, facilities, resources, assets, security, exhibits, information, finance, and fleet vehicles, and ensure legislative compliance with these.
• Undertake information searches and basic analysis using a range of systems to meet stakeholder requirements.
• Undertake and ensure the accuracy of the capture and collation of information and undertake steps to enable effective retrieval.
• Support the management of exhibits in the State Office, including lodgment, storage, retrieval and disposal of exhibits in accordance with legislative and agency procedures.
• Support process improvement and the development of standard operating procedures to support the team.
• Assist with providing accurate performance reporting on team outputs.
• Provide administrative support to enable appropriate record keeping of meetings, classified files, registers and the handling of exhibit materials.
• Liaise with internal and external stakeholders to maintain productive networks and to promote information sharing, partnerships and common understanding.
• Contribute to a collegiate approach within the team that promotes a culture of flexibility and improvement across the office.
• Ensure adherence to processes and procedures to support the principles of the legislative, regulatory, and corporate policy and procedures as they apply in the ACIC
• Identify and support opportunities to contribute to the administrative and operational facets of the office.

East Brisbane, QLD

Government, Defence & Emergency


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