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May

Customer Service Analyst

WOODS & CO RECRUITMENT - Melbourne, VIC

Insurance & Superannuation
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Located in Bundoora we want to hear from customer service focused individuals with an analytical mind who may have some credit experience.

Do you have what it takes to be a Credit Analyst? Using your Customer Service expertise you'll be gauging people's situations to help them with their credit, whilst working for one of Australia's leading lenders.

If you're an individual who prides themselves on their work, the ability to be decisive and take control and have the composure to adapt to changing environments, this is the role for you!

Due to the current global situation, we will be conducting interviews via Zoom/Skype/FaceTime.

What's in it for you?

  • $55 - $60k + super (dependant on experience)
  • Serious career progression & growth
  • Awesome culture
  • Immediate start
  • Bundoora location
  • Monday - Friday, standard business hours
  • Close to public transport & parking
  • Work with managers who care
  • Full training provided

What do you need?

  • Experience in credit/financial services/loans
  • A positive, decisive can-do attitude
  • The ability to learn
  • Experience working autonomously
  • Intermediate Microsoft Office skills
  • Excellent time management & organisational skills
  • Excellent written & verbal communication
  • Immaculate presentation

What do you do?

  • Inbound & outbound phone calling
  • Complete credit checks and evaluations
  • Liaise with internal and external stakeholders
  • Provide exceptional customer service
  • Skip tracing & detective work
  • Manage client information & portfolios
  • General administration
  • Liaise with internal office support team regularly

If this sounds like you, please don't delay and APPLY NOW! We are interviewing immediately. For a confidential discussion please call Jack Howell on 0433 811 400.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*You will only be contacted if you are shortlisted.