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Member Engagement Specialist (Victoria)

Private Company - Melbourne, VIC

Any Industry
Source: uWorkin

Source: uWorkin



We are a professional membership body supporting 128 000+ diverse, talented and financially astute members. We employ over 500 people in 14 locations across Australia, New Zealand, UK and Asia. When you join us, you have an opportunity to develop great skills & strong networks and do something different and fresh with your career.

The Opportunity

As a Membership engagement specialist, you will be responsible for delivering exceptional experiences for our members through engaging social and communication activities, supporting member groups, organising member events and hosting debrief sessions with key stakeholders. You will be reporting to the Member Engagement Team Leader and working closely with key stakeholders across Australia and New Zealand to deliver events and identify sponsorship opportunities for CCANZ. Key responsibilities will include:

  • End to end event delivery management – Set up, promotion and delivery;
  • Creating marketing materials and campaigns for various events and regional activities in conjunction with the marketing team;
  • Managing and maintaining strong relationships with key internal and external stakeholders;
  • Leading and managing local social media activation;
  • Supporting local governance and member community groups and committees;
  • Responding to Member enquiries, interactions and engagement;
  • Utilizing salesforce case management, reporting and monitoring.
  • Assisting regional manager in coordination of local resources
  • Proactive approach to sharing knowledge and experience to identify trends and member experience improvements to ensure continued relevance, practicality and connection for our members

About you

  • 1-2+ years experienced in event management, service or sponsorship management role
  • Demonstrate Service delivery experience;
  • Social media literacy;
  • Knowledge of systems such as Cvent, Marketo and Salesforce highly regarded
  • A growth mindset and adaptable approach;
  • Ability to work independently and in a team;
  • Relationship management with a diverse range of stakeholders;
  • Experience in a multi-tasking, deadline and detail driven environment; and
  • Demonstration of ability to be flexible and manage change.

Position Description

*For further details, please refer to the attached Job Description or visit Chartered Accountants ANZ career website https://www.charteredaccountantsanz.com/about-us/what-we-do/work-for-us

What’s in it for you

At Chartered Accountants ANZ, we are committed to building a diverse and inclusive workplace reflecting the members we serve. As a value driven organisation, we collaborate for success, through integrity and being accountable for ourselves in the role we play to grow and improve as a team. Our benefits include Scholarship program, flexible workplace, staff benefits, social club and internal Career development.