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Service Now Administrator (Nv! Clearance)

Acolade Consulting - Sydney, NSW

Source: uWorkin

Source: uWorkin


Job: - Service Now Administrator

Job: - Service Now Administrator

Location: - Sydney/Canberra

Duration: -10 Months (Possible Extension)

We are looking for an experienced Service Now Administrator for a long-term contract.


• Design and development of new catalogue items, forms, workflows & content pages.

• Assist process owners in writing specification documents for creating new catalogue items (forms) and automated workflows in ServiceNow.

• Follow the change control process to implement changes, enhancements, and bug fixes in ServiceNow.

• Configure and implement various aspects of ServiceNow - Workflow, UI, script includes, client scripts, business rules, etc.

Required Skills

• Knowledge of web design and standards for development.

• Understanding of project management, facilitation of workshops and requirements gathering.

• An understanding of ITSM, CMDB, Asset Management, Procurement, and the Self-Service capability of ServiceNow as well as creating widgets.

• Prior experience working with HTML, JavaScript, Bootstrap, CSS, and experience configuring and implementing various aspects of ServiceNow including Workflow, UI, client scripts and business rules.

Visa Status and Security Clearance

• Only Australian citizens need to apply for this role.

• Must hold NV1 clearance.