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Accessibility Senior Specialist

Telstra - Australia,

Source: uWorkin

Source: uWorkin


Employment Type


Closing Date

6 May 2021 11:59pm

Job Title

Accessibility Senior Specialist

Job Description

Diversity, inclusion and Digital Inclusion has long been important to Telstra’s brand and purpose. It is a core part of our purpose to build a connected future so everyone can thrive.

The need to grow and scale our Accessibility services at Telstra has a brought upon us a new milestone to become one of the largest Accessibility teams in Australia so we can continue to meet the increasing demand from the business, ensuring our Digital assets are meeting our customer and regulatory needs.

The role with us

As the Accessibility Specialist you are part of a critical team who drive improvement of Telstra’s inclusive Digital Assets so we can deliver a superior experience to all our customers. You use your deep expertise in accessibility to significantly improve Telstra’s accessibility maturity. In alignment with company business strategy and legal requirements you consult on project-specific work and build capability within the group and broader Telstra community.

What you'll work on

You will be part of one of the biggest accessibility teams in Australia, having direct access and influence on the work that you do.

Key responsibilities

  • Use a customer-centric accessibility focus to advocate for people with disabilities needs

  • Applying best practices design and development methodologies when consulting into all Digital products and services

  • Unlock capability and capacity by advocating the value of accessibility

  • Work closely with and advise designers, developers, QAs, POs, and producers to conduct assessments against WCAG2.1 and accessibility best practice on multiple platforms (web, android, and iOS)

  • Build other peoples’ capability by creating and facilitating informal training sessions

  • Work with missions and project teams to clearly uncover defects through auditing, influence designs and provide actionable recommendations on accessibility solutions

  • Work closely with the Design system team to ensure accessibility is built into new component patterns.

  • Conduct research on Accessibility related issues using sound and appropriate industry methodologies and feed insights to the core team to drive continuous improvement.

  • Promote and support best practise in relation to accessibility testing.

  • Contribute to and support the execution of the Digital Accessibility Strategy and Accessibility Action Plan

  • Manage risk by monitoring controls to ensure sustainable business and customer outcomes

  • Maintain a high level of capability in digital accessibility standards, protocols, methods and requirements, including new and emerging technologies, tools, systems and processes so that you can model continuous learning and actively provide coaching and mentoring of less experienced team and community members

About you

To be successful in this role, you'll bring skills and experience in:

  • Disability awareness knowledge

  • Inclusive design practices, technical accessibility, and digital accessibility best practices

  • WCAG guidelines and legal regulations knowledge

  • Assistive technologies used by People with Disabilities (e.g. screen readers and Voiceover)

  • Front end coding, standards compliant HTML, JavaScript and CSS knowledge

  • Able to support accessible product development from design through development to testing

Why join us?

Your work will expose you to innovative thinking, technologies and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.


If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!


We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.