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Service Desk - Weekend Shift

Hays - Adelaide, SA

Any Industry
Source: uWorkin

Source: uWorkin


  • Long-Term Opportunity
  • CBD Location
  • Attractive Rates on Offer

Long term opportunity available for an IT Service Desk Officer on Weekend shift - Saturday, Sunday and Monday.

Your new company
You will be working for a well establish, high volume organisation providing IT support. To be successful you will be enthusiastic and work well in diverse teams by building working relationships.

Your new role
You will be responsible for providing first line IT support, this will include troubleshooting Level 1 issues, particularly those related to desktop and business critical systems. You will be undertaking User Administration through Active Directory. This position will be rostered across 3 days per week - Saturday and Sunday 7:00am - 7:00pm and Monday 8:00am - 5:45pm.

What you'll need to succeed
To be successful in the role, ideally you will have excellent communication skills, high levels of organisation and the ability to multitask. Working in a professional setting, the right candidate will demonstrate experience working in Service Desk environments previously with a sound understanding of IT.
Your duties and responsibilities will include but not be limited to:

  • The ability to identify and analyse IT issues and develop creative strategies for resolution over the phone
  • Knowledge and understanding of IT infrastructures, applications, databases and peripheral derives
  • Experience prioritising, logging and tracking a wide range of issues through to resolution
  • Demonstrated experience working with the Microsoft suite of applications
  • A current National Police Check and Working with Children Clearance will be required for this role

What you need to do now
If you are interested in this role please apply online or email your updated resume to tori.gurney@hays.com.au.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

SA Licence number : LHS 297508