• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

3

May

Hotel Services Assistant Manager / Duty Manager - Intercontinental Perth City Centre

InterContinental Hotels - Perth, WA

Any Industry
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION


About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

InterContinental Perth City Centre opened in October 2017 and is a 240-room design orientated hotel in the heart of Perth's CBD. Currently the hotel is operating as a WA Government Controlled Quarantine Facility.




Your day to day

We are looking for a Duty Manager (Hotel Services Assistant Manager) to join our charming, confident and internationally minded team. Reporting directly to the Rooms Division Manager, you'll have ambition, talent and obviously some key skills. Because, for this vital role, were looking for someone who will be involved in all pertinent matters affecting guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel. 

As Hotel Services Assistant Manager you would be responsible for responding to guest needs; resolving any issues that may arise; supervising and supporting Colleagues across the operation during busy periods; greeting; farewelling guests; conducting daily departmental briefings and providing input for regular team meetings. You will also play an integral part in leading and developing the team through training and development.

You will be responsible for ensuring the safety and security of the hotel guests and communicating with Hotel Senior Leadership Team in the event of any serious emergency, security or health & safety matter. 




What we need from you

For this vital role, we’re looking for someone who:

  • You'll be an approachable person and have a real passion for providing connecting and seamless service to ensure a memorable guest experience.
  • Dynamic, vibrant, confident and professional personality.
  • At least 1 years’ supervisory / leadership experience within a Hospitality Operation.
  • Strong knowledge of a hotel property management system such as Opera.
  • Excellent customer relations, problem solving, decision making and time management skills.
  • Highly developed interpersonal and communication skills both written and verbal and willingness to manage multiple tasks, conflicting deadlines and varying guest situations.
  • Professional standard of personal presentation, fitting of a luxury brand.
  • A current Approved Manager license preferred.
  • Full WA Drivers license.
  • Ongoing availability to work rostered shifts across a 24 hrs, including weekends and public holidays.
  • Legal right to work in Australia without limitation or restriction.
  • Willing and able to meet the inherent requirements of working in a Quarantine Facility. Including following various safety policies and procedures, such as regular Covid testing, using personal protective equipment as trained (PPE), and willingness to have a mandatory Covid vaccine, etc. 



What we offer

We’ll reward all your hard work with a great salary and benefits and great room discounts and superb development.

It is an inherent requirement as a WA Hotel Quarantine Worker that successful candidates do not have other consecutive employment / income whilst the the hotel is a Government Controlled site. As a result, the successful candidate will receive 40% allowance from the WA Govt on top of the usual annual salary.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.