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Receptionist Member Concierge

Next Gen Health & Lifestyle Clubs - Lyneham, ACT

Hospitality, Travel & Tourism
Source: uWorkin

Source: uWorkin


Are you friendly, passionate about health + fitness and strive to deliver 5 Star customer service? If yes, then we have an opportunity not to missed. 

About the Role

As the first point of contact for our Members and an array of visitors to the Club, the aim of this role is provide exceptional 5 star service and ensure a positive experience at every interaction.

We have part time and casual positions which will suit someone who is studying, ready to reenter the workforce or someone looking to commence their career in service. The role is very diverse with a requirement to understand and keep up to date with everything that’s going on in the Club at any given time.

About You

You will be immaculately presented with exceptional communication skills and will have experience in a reception or similar role. It is important that you are positive, energetic and pride yourself on being able to adaptable, flexible and a real team player. You will need to be comfortable with juggling priorities and being able to think on your feet.

The following hours are required:

  • Hours spread across Monday-Sunday
  • Some weekend shifts may also be required for this role

As the successful Receptionist you will be able to demonstrate:

  • A minimum of 2 years experience in a similar role;
  • Having a courteous and friendly manner;
  • Exceptional personal presentation;
  • An interest in the health and fitness industry;
  • Being a vibrant and outgoing individual;
  • Clear verbal and written communication skills;
  • A personal drive to provide a high level of customer service and satisfaction;
  • Highly developed customer relations skills;
  • The ability to master required software applications;
  • Having the ability to work autonomously and in a team environment;
  • Able to build rapport with members and internal staff; and
  • Works in a calm, methodical manner when under pressure.


Please note:

  • Flexible hours and days are required for this role
  • Proof of right to work in Australia documentation will be required to be presented at the first interview
  • All Next Gen employees require a Working with Vulnerable People WWVP check
  • We are inviting direct applicants only