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Customer Service Representative

Randstad - Newcastle, NSW

Customer Service & Call Centre
Source: uWorkin

Source: uWorkin


  • Potential post training to work remotely from the comfort of your own home
  • 35 hours per week
  • Assignments starting 10th May through to the end of December 2021

Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.

What can you offer?

  • Your proven inspiring and solutions based customer service skills
  • Commitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - Fri
  • Demonstrated strength in conflict resolution over the phone
  • A proven ability to learn new systems and procedures quickly
  • A high ethos around maintaining sensitivity and confidentiality
  • Commitment to no holidays or leave for the duration of the contract

Previous experience in a call centre environment and/or Government department is highly desirable.

What will we offer you?

  • 2 week training package
  • Ongoing support from your team leader and Randstad consultant
  • Opportunity for flexible working arrangements and to work from home once onboarded
  • Discounts to leading retailers

Your consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!

Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.

For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or [email protected]

Applications close Wednesday 5th May at 12pm (Midday)

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Newcastle, NSW

Customer Service & Call Centre


Shortlist Job