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Technical Specialist

Myer - Docklands, VIC

Source: uWorkin

Source: uWorkin


Job no: 936639
Work type: Permanent / Full time
Location: Support Office - Docklands

Work is a whole lot better when you love what you do, we know that. That’s why we make sure that the loves and interests of our people match their responsibilities. We take what they love, expand and we let them live it.

So, do you want to be part of a team who loves coming to work each day? A team that makes Myer a great place to shop, and an even greater place to work?

As the Technical Specialist, you will play a pivotal role in ensuring that all POS systems and Store Mobility Apps are functioning for Team Members and Managers on the trading floor. In addition, you will manage issues in a manner that reduces impacts on our stakeholders and provide solutions ensuring the issue does not occur again.

  • Opportunity to work alongside industry pioneers
  • Make an impact within a dynamic and collaborative team
  • Ongoing training and development for your career progression

About the Role:

  • Daily operation and availability of POS and interfaces, and Customer Engagement applications, keeping stores capable of trade
  • Liaise with and manage vendors and customers (Team members and Store Operations/Managers), and their expectations
  • Issue Management, evolution and resolution
  • Support of applications that enable trade and customer engagement
  • Provide Subject Matter Expert (SME) input to new initiatives

About You:

  • Seasoned experience in Java development and support
  • Demonstrated experienced in MQ and Message Broker Pub/Sub environments and support tools
  • Expertise in administration of Websphere Application Server
  • Experience performing Root Cause Analysis
  • Familiar with legacy Windows and Intel environments
  • Familiar with Linux environments including shell scripting
  • Exposure to DB2 databases, advantageous
  • Working knowledge and understanding of Point Of Sale (POS) Systems, advantageous
  • Exposure to ITIL business practices, advantageous
  • Good communication skills with the ability to explain technical concepts to non-technical stakeholders
  • Willingness to participate in an on-call support roster and provide service outside of normal business hours (including weekends)

The Benefits:

  • Generous team member discounts on all Myer products
  • The experience to work alongside industry pioneers
  • Ongoing training and development for your career progression
  • The opportunity to be a part of and contribute to the Myer growth strategy

If you are ready to make your mark within Australia's Largest Department store, don't miss this opportunity.


Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 13 May 2021 AUS Eastern Standard Time