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May

Site Administration Supervisor

Hays - Perth, WA

Administration & Secretarial
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Site Administration Supervisor needed for an Immediate start 2:1 Roster


Your new company
A global leader in workforce accommodations supporting company's and providing safe, comfortable and efficient living environments to support the wellbeing of their employees across the full project lifecycle.

Your new role
People

  • To supervise the administration team, ensuring timely and efficient processing of check-ins, check outs and reservations data, generating a culture of high-quality standards.
  • To provide on-job training to new team members, relief team members, and temporary staff.
  • To always apply safe work practices to contribute to our safety culture

Customers
  • To be fully conversant with arrivals and departures on a day to day and week by week basis, preparing information and documentation in advance where required, to ensure efficient, shortest-time check in and check outs.
  • To develop and maintain strong relationships with key stakeholders to ensure service levels meet and exceed their expectations.
  • To facilitate and maintain a safe environment for our customers.

    Process
  • To assist in the proper implementation of reservation policies and procedures.
  • To ensure all staff room check-ins and check-outs are recorded accurately in the system.
  • To assist in ensuring all reports are accurately produced and circulated in a timely manner per set reporting schedules.
  • To ensure all health, safety, quality and environmental standards and legislation are strictly met
  • To follow Standard Operating Procedures in all relevant areas of Asset and Facilities Maintenance and to contribute ideas for improving processes and procedures.

Finance
  • To ensure that Administration team members complete 100% data accuracy.
  • To ensure all on-site payments are accurately recorded and reported (EFTPOS, cash, etc).
  • To ensure the security of any Company items such as keys, safety deposit boxes, and confidential files/guest notes.
  • To ensure adequate physical control of all stocks in Reception areas.
  • Any other required duties appropriate to the scope, nature and seniority of the role.

What you'll need to succeed
  • Ability to read, write and speak proficiently in the English language.
  • Recent experience of at least two years in a reservations/front office role in a hospitality operation of similar size and nature.
  • At least two years’ experience of staff supervision desirable.
  • Resource or mining accommodation experience desirable but not essential
  • Room allocation skills.
  • Excellent written, verbal and presentation skills.
  • Organisational skills.
  • Strong supervisory skills.
  • Excellent people skills.
  • Proficient with Microsoft Office software.
  • Proficient with hospitality reservations systems, preferably RMS/Micros
  • Excellent problem-solving skills.

    There are physical demands that must be met by an employee to successfully perform the essential functions of the position.

What you'll get in return
You will work with in an established and supportive team of skilled professionals. Excellent career opportunities with a great work, life balance with attractive rosters with full use of excellent, up to date on site facilities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2501177