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Documentation Specialist (Remote)


Any Industry
Source: uWorkin

Source: uWorkin


Role Description:
The Documentation Specialist is responsible for managing all tasks related to documentation for standard operating procedures for our internal WIKI. This includes both the creation and maintenance of all documents, ensuring all documentation meets the company’s needs and standards, as well as define and track all documentation metrics.

Role Responsibilities:
• Create new standard operating procedures for business or business units and quality management systems in accordance with corporate standards.
• Work closely with process experts to develop and review on all critical tasks that will be utilized to help assist employees.
• Interface with cross-functional teams to ensure continuous improvement of operating procedures.
• Manage all aspects of the document control system and processes.
• Develop and revise operational, technical or administrative procedural documents in accordance with company requirements, standards and approved templates.
• Organizes material and completes writing assignments according to set standards, e.g., order, clarity, conciseness, style and terminology.
• Work with key stakeholders to identify problems, alleviate constraints, improve process and drive solutions to improve operations performance.
• Successfully manage project timelines, implementations and resources.
• Detail oriented with ability to make projections, provide recommendations and solutions, and understand operational impact.
• Delivering training to process owners on the correct document structure and control tool usage
• Other duties as assigned

• Excellent English grammar skills
• A keen eye for documentation consistency
• Be able to interpret different teams’ jargon and wording into documentation for that team
• Use templates to build a strong consistent system
• Be very proactive
• Be a team member
• Always ask questions and get as much information as possible.