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May

Senior Consultant(Digital/it Strategy)

Forrester - Sydney, NSW

IT
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.

About This Role:

The Senior Consultant scopes and delivers strategy consulting projects based on our published digital, IT, insights, CX and content research.

The ideal candidate is someone with direct experience working with the large Australian organization's across FSI, Telco, Government, Healthcare supporting digital transformation, technology modernization, and CX programs across the project lifecycle from inception to execution. Consulting experience across business technology strategy, enterprise architecture, agile or DevOps, security and risk, and data and analytics is desirable.

We are looking for someone who has experience in helping define strategies, operating models, reference architectures, and transformation roadmaps supporting digital, IT, marketing, and customer service initiatives for different agencies within the Australian government. The successful candidate will leverage this experience to design, promote, and deliver consulting projects that leverage our research on defining future states, building a business cases, conducting maturity assessments, and defining roadmaps.


Job Description


Senior Consultants have three major responsibilities: 1) partner with our sales reps and business development directors to promote our research-based consulting capabilities with prospects and clients; 2) create high-quality research-based consulting deliverables, such as business cases, maturity assessments, strategic roadmaps, vendor selections, or performance metrics reviews; and 3) partner with other consultants and research analysts to develop repeatable consulting offerings based on our published methodologies. T


They must:

  • Achieve personal revenue targets on a quarterly basis by delivering research-based consulting projects, including conducting intake interviews, analyzing client data using a published methodology to evaluate client inputs, synthesizing conclusions, and developing recommendations.
  • Develop high-quality, well-structured, and user-friendly Microsoft PowerPoint, Word, and Excel client deliverables.
  • Present or copresent findings and recommendations to clients.
  • Partner with sales reps to identify prospects for consulting offerings based on analysis of clients and prospects who attend Forrester events and workshops, request analyst inquiries, or read research reports.
  • Establish and manage client expectations on timelines and deliverables, ensuring adherence to project commitments.
  • Identify opportunities for new research streams based on feedback from clients and trends in our engagements with clients.
  • Develop sample deliverables and associated marketing materials for repeatable consulting offerings based on our published research.


Job Requirements


  • A strong academic record of achievement.
  • A combined minimum of six to 10 years of management consulting experience.
  • Experience with digital, IT modernization, CX, cyber security programs and delivery efforts. 
  • Demonstrated ability to achieve key performance metrics such as utilization rates or revenue targets.
  • The ability and desire to work on multiple strategy projects concurrently — balancing the needs of each to achieve superior client satisfaction.
  • Experience in preparing deliverables for clients, owning and delivering the finished product, and taking the outputs of workshops and creating client-facing deliverables for delivery to C-level business executives.
  • Strong communication, analytical, and client-facing skills.
  • Experience in working with subject-matter experts with deep content knowledge.
  • After COVID-19 restrictions are lifted, the ability to travel (approximately five to 10 days per month).
  • Australia government security clearance is desired but not required.

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Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.


Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.