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Specialist Support Coordinator - Eastern & South-eastern Melbourne Area


Any Industry
Source: uWorkin

Source: uWorkin


We are looking for a qualified support worker who is passionate about empowering and enhancing the lives of those living with a mental illness.

About the role

  • Full Time (per week: 4 days eastern & 1 day south eastern)
  • Requirements to work across multiple sites in Eastern & South Eastern Melbourne Area with work from home flexibility options
  • Level 4 SCHCDS Award: Between $79,235 - $85,250 p.a, pro rata including super, plus salary packaging up to $15k tax free pay per FBT year.

As a Specialist Support Coordinator with Me Well your mission will be to empower and support people in the community living with mental illness and to assist customers in getting the most out of life.

Customers will already have been setup with a funded NDIS package, it will be your job to interpret the package and work with the customers to develop a plan to progress them towards their life goals. With no two customers or plans being the same this is a role with lots of variety. In the morning you might be out meeting with a customer to discuss their progress, in the afternoon you are on the phone to a psychologist making sure they are getting the help they need.

Taking a holistic approach to working with customers means you will be interacting daily with formal supports (community/health providers), informal supports (friends/family members) as well as the customer directly. In addition to your role as coach and advocate you will also be tracking budgets, writing progress reports, liaising with the NDIA and making sure everything is running to plan.


As a Specialist Support Coordinator with suitable qualifications, your excellent people skills coupled with your ability to coordinate and manage competing priorities will ensure your success in this role.

Your kindness, patience and persistence along with your calm resilience will help you overcome the obstacles of day to day support coordination and stay cool under pressure. Taking a coaching approach to all your interactions you understand that helping people to help themselves is an important part of empowering customers.

You will be the kind of person that can get a little creative and come up with innovative ways to help customers on their path to recovery. In addition to the people side of the role you will also have excellent administration skills, strong computer literacy, report writing and financial management abilities.

You will also need:

  • A current police check (within last 6 months) – Please refer to the position description;
  • An ‘Employee’ Working with Children Check;
  • Valid Victorian drivers licence;
  • Proof of qualification in Psychology, Occupational Therapy, Social Work OR Allied Health, Social or health science
  • NDIS Worker Screening Check - Register and Apply here
  • Daily access to a roadworthy and insured vehicle
  • Rights to work in Australia.

About Me Well

Me Well is a specialist in supporting better mental health and wellbeing. We believe that everyone can pursue a meaningful life based on their own strengths, values and goals. As a division of Neami National, we draw on 30 years’ experience as one of Australia’s largest and most innovative mental health providers.

Our support services are underpinned by values of authenticity, quality, responsiveness, kindness and hope. We embody these values and are passionate about supporting customers to make positive changes to their health and wellbeing.

You will be joining a not-for-profit organisation that values people from all walks of life and a team that enjoys rich and varied skills from all sectors and professional backgrounds.

How to apply:

If you have the skills and experience to succeed in this role, then please APPLY now before Sunday 16 May 2021.

All terms and conditions of the role are listed in the Position Description.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

Please no recruitment agencies.