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Visa Processing Administrator/student Counsellor

Think Higher Pty Ltd. - Melbourne, VIC

Source: uWorkin

Source: uWorkin


Visa Processing Administrator/Student counsellor

About the role

Think Higher Pty Ltd. currently have exciting opportunities for experienced Student Counsellor /Visa processor Administrator across our Melbourne branch. As a highly valued position vital to our ongoing success, we are seeking an expert who can handle clients with confidence, empathy and urge them in the right direction with their visa needs for Canada.

In working with us, you will work in a supportive environment with a highly skilled and experienced team. You will also interact with a variety of clients from diverse ethnic backgrounds. This role will offer you an opportunity to challenge yourself and grow professionally.

Position Description

Think Higher, Melbourne is seeking a full-time, experienced Student Counsellor /Visa processor Administrator to the Australian immigration operations in Melbourne.

  • Candidate has experience or ready to learn in dealing with various immigration processes including student, employer-sponsored migration, general skilled migration, business migration, family migration and citizenship application
  • Providing prompt and accurate guidance to a high standard on migration matters, preparing visa applications and supporting documentation across a range of visa subclasses
  • Remaining up to date with any changes to legislation and end-to-end file management
  • Must interview all clients and deal with all applications face to face and by mail to ensure that the client is suitable
  • Demonstrated ability to effectively manage a high-volume practice and to work under pressure and in urgent circumstances either alone or as a member of a team and to take responsibility for matters and work with limited supervision
  • Confident liaising with clients from diverse backgrounds
  • Train any team members to enhance their understanding of immigration rules to help them to fulfil their roles
  • High-level time management skills
  • Excellent written and verbal skills and fluent in English
  • Assist with company marketing campaigns and participate in the events and seminars

Benefits and perks

  • Compensation includes a Fixed Base Pay plus Incentives and refreshments
  • Potential revenue-sharing opportunity based on performance for the right individual
  • Work with one of the best migration teams in the industry

 Skills and experience

  • A minimum of 1 – 3 years experience working in a similar role within the migration industry (preferable) but not consistent
  • Strong technical knowledge with respect to the current Australian immigration laws and policy
  • Experience working in a professional services environment
  • Attention to detail
  • Ability to achieve organisational goals and meet targets in a timely manner
  • Strong sales and customer service techniques
  • Ability to work in a collaborative team but also autonomously cater to tight deadlines and manage conflicting priorities and client expectations
  • Strong written and verbal communication skills, combined with an eye for detail and accuracy
  • An energetic and creative personality, with a 'can-do' attitude
  • Work requirements: Must have full working rights in Australia