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June

Project Manager

Infosys - Melbourne, VIC

IT
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Job Description

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description

Looking for Project Manager in Melbourne

Essential

Skills

/Competencies:

Tertiary Qualification in IT / Computer Science / related discipline.

Bachelor’s degree or foreign equivalent required from an accredited institution.

At least 10 years of experience in Information Technology and 5+ years of Service Operations experience.

Preferred

Have the primary responsibility to deliver the Services associated with each of the Service Lines within the scope of the Agreement

Meet all Service Levels and contractual commitments for the respective Service Lines

Provide support to Clients Stakeholders and Authorised Users in accordance with the Problem Management process & Incident Management process

Provide all Service Level reporting to the service control function

Manage other administrative functions including security (physical and logical), facilities and contracts

Implement and meet the requirements of Client Business Continuity Plans

Strong Stakeholder Management (Including identifying and build relationships with key stakeholders and establishing a stakeholder matrix across Infosys, 3 rd Party Vendors and Clients. Also including establishment of regular meetings with stakeholders at various levels)

Tracking project milestones and driving Governance meetings to manage the outcomes (Ownership of establishing and managing to detailed schedule and reporting as required to various stakeholder levels)

Schedule Management and regular reporting (As above, including commercials, billing milestones, invoicing, etc)

Strong Change management skills (Including ensuring adherence to Client processes, lead times and approvals)

Analysing Identifying and managing Operational risk and issues (Including liaising with Client Technical Service Owner and identification and handover of delivered risks)

Managing Customer escalations

Strong Vendor Management skills

Manages the overall organisation of teams (Ownership of overall delivery representing Infosys and 3 rd Party Vendors)

Additional Skills

  • Excellent customer interfacing skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and Problem-solving skills.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Country

Australia

State / Region / Province

Victoria

Work Location

Melbourne

Interest Group

Infosys Limited

Company

ITL Australia