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Chsp Service Coordinator - Shepparton

VMCH - Shepparton, VIC

Any Industry
Source: uWorkin

Source: uWorkin


  • Permanent Part Time role | Shepparton based
  • Great culture with fun, friendly team and supportive environment
  • Excellent Not-For-Profit Salary Packaging Benefits and travel allowance

About the role

As a CHSP Service Coordinator with VMCH, you will be responsible for ensuring the provision of high quality services to our CHSP clients. You will develop relationships with CHSP through annual reviews and service coordination.

  • Makes all of the CHSP contact calls throughout the year
  • Completes the annual review for all CHSP clients within their region
  • Monitors MAC and identifies HCP waitlist for all CHSP clients
  • Intensifies phone calls with CHSP clients who have a waitlist of 3-6 months
  • Identifies CHSP clients who require a MAC referral for HCP
  • Initiates and completes MAC referral for HCP in conjunction with client input

This role will be based out of the Shepparton office and requires travel within the catchment region.

Skills & experience

  • Ability to work autonomously; sound time management skills and ability to prioritise to meet competing demands
  • Experience in provision of case management to consumers with complex needs including the assessment and development of care plans
  • Demonstrated experience in setting and management of consumer budgets
  • Understanding of Aged Care Reforms and implications for the organisation and consumers
  • Commitment to cultural diversity, equal employment opportunity and workplace health and safety appropriate to the level of the appointment


  • Tertiary qualification in Health or a related field and relevant experience in case management evidenced
  • Excellent written, verbal and numerical communication skills
  • Sound networking skills
  • Previous experience in IT software including Carelink and Microsoft Office
  • Willing to provide National and International Police Checks where applicable
  • Driver’s License and fully registered vehicle
  • Current Working with Children Check


As an employee of VMCH you will be provided with ongoing personal and professional development, career pathways opportunities, a positive and supportive workplace culture and excellent salary packaging benefits.

About us

VMCH are a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 2,600+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you!

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu Vaccination and a Victorian Employee Working with Children Check. You may also be required to supply an International Police Check.

Download the Position Description