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Digital Innovation Lead - Anz

AWS Australia Pty Ltd - Melbourne, VIC

Source: uWorkin

Source: uWorkin



If you are passionate about improving the digital experiences for students and citizens by enabling digital transformation in the government, non-profit, health and education sectors through innovative application of cloud technologies, then please read on. Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud. The Cloud Innovation Program team is looking for technology savvy leaders with experience in communicating and marketing IT solutions, preferably to public sector customers. The Digital Innovation Specialist plays a critical role in accelerating the implementation of replicable public sector cloud successes.

An Innovation Challenge is any problem or opportunity that end customers in public sector deem significant in their community/domain and that relies at least partially on information technologies. Tangible problems such as tracking water quality, sharing city transportation data or enhancing security awareness and literacy are examples of potential challenges. The innovation challenge can be thought of as a rapid product development lifecycle opportunity.

Above all the Digital Innovation Specialist is an organizer of activities, a builder of communities, a product manager, an innovation coach, and a spokesperson for engagement who works hand-in-hand with an end customer sponsor to communicate the value in Innovation Challenge participation. Innovation Challenge stakeholders include public sector end customers that share the same mission as well as technology and solution vendors that have applicable solutions. Building on the Amazon ‘working backwards’ approach to innovation, the challenge process can be seen as a strategic business development campaign that engages with the various stakeholders through the full range of communication mechanisms.

We are seeking cloud-savvy leaders that bring direct experience in IT business development, product management, communications, and innovation management. Using this experience, working with the end customer sponsor, you will bring together AWS public sector customers and technology partners to identify and demonstrate alternative challenge solutions. You will have a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor to address challenges. An ability to adapt quickly and work cooperatively with varied subject matter experts is essential.

Core responsibilities:

· Identify: Work with sponsor institutional assets to identify and prioritize Innovation Challenges that will have maximum impact. Help to define the specific stakeholder community needed for the Innovation Challenge.
· Community: Assess the potential to engage the specific Innovation Challenge community and design communications and outreach programming. Lead Amazon innovation workshops to energise and engage the community.
· Collaborate: Facilitate communication amongst stakeholders in implementing the ‘working backwards’ approach to innovation as well as facilitating the workshops themselves. Build communication plan and leverage innovation infrastructure, that you will help design, to enable persistent engagement.
· Enhance: Work with Innovation Challenge participants, including technology partners, to iterate through and experiment with solution options.
· Document: Work with Innovation Challenge participants to create assets, on both what worked well and what failed, to be shared out with existing Innovation Challenge community globally.
· Share: Promote the ‘change the world’ government digital transformation agenda by vigorously promoting Innovation Challenge solution assets in collaboration with AWS partners and business units. Represent the voice of the customer and remain accountable for exposing the business opportunity represented by the challenge.
· Position is located in Brisbane, Melbourne or Sydney, Australia. Some interstate or regional travels required.


· Extensive knowledge of product management, product marketing, and/or consulting experience in enterprise and startups
· Experience with creating new products or businesses.
· Outstanding written and verbal communication skills, including presentations/facilitation.
· Lead customer-facing engagements and various executions teams concurrently
· Excellent active listening skills that enable you to understand internal and external customer’s goals and challenges
· Expertise in one or more of the following: Lean Startup methodology, Design Thinking, User Experience, Product Management, Experimentation


· Working knowledge of innovation and product management approaches, ideally with Amazon-specific experience.
· Entrepreneurial experience, including founding new digital native businesses, or creating and launching new digital products
· Knowledge of AWS services and their application in state/local government, education and health.
· A proven commitment to work with public sector mission owners to expose effective solutions that improve the delivery of government services to citizens. Perhaps evidenced by pro-bono activities.
· Background in product management and branding.
· Background in business development, market analysis, and value proposition development in response to public sector requests for proposal, requests for tender.
· Experience working as a marketing manager for an IT solution provider.
· Experience working as an innovation coach including leading workshops.
· Meets/exceeds Amazon’s leadership principles requirements for this role.
· Meets/exceeds Amazon’s functional/technical depth and complexity.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.