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Receptionist And Membership Assistant

HIA - Canberra, ACT

Administration & Secretarial
Source: uWorkin

Source: uWorkin


Full Job Description
Permanent, full time role
Campbell location

The Housing Industry Association is Australia’s peak residential building industry body. We are currently seeking applications from an experienced person for the position of Receptionist in our National Office located in Campbell.

As the ‘first point of contact’ between HIA, its members and the public, this role requires a flexible person with a strong customer service focus. The position is a key point of contact for visitors and members to the Association’s National Office. Duties include answering and directing incoming phone calls, greeting visitors, distributing mail, organising couriers, ordering stationery and consumables. The role will also provide administrative support to the Membership Administration team.

Key responsibilities include:
Provide excellent customer service to HIA members and visitors
Provide high quality administrative support to the national office and Membership Administration team
Ability to maintain the membership data base with accuracy

To be successful, you will require:
Experience in a ‘front of house’ position
Successful track record in dealing with telephone calls and queries
Well-developed communication, interpersonal and administrative support skills
Friendly disposition and willingness to work as part of a team and embrace new systems and procedures
Sound knowledge of Microsoft Office products and a willingness to learn other software applications more specific to HIA’s business
Ability to prioritise tasks
Position Description

A full position description can be found in the Careers section of our website, hia.com.au.

HIA employees enjoy a variety of benefits including the option to salary sacrifice up to two weeks annual leave, study assistance program, paid maternity leave and group insurance cover. HIA employees are also able to access HIA member benefits such as HIA Vehicles and Corporate Health Insurance Plans.