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Aps Level 6 - Project Officer

National Health Funding Body - Canberra, ACT

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


Full Job Description
Job Reference Number 21-BIDHDIV-8781
Classification APS Level 6
Job Title Project Officer
Division Benefits Integrity and Digital Health Division
Branch Compliance Assessment Branch
Section Behavioural Insights and Evaluation Section
Location Woden, ACT
Status Ongoing
Employment type Full-time
Salary Range $85,088 - $95,993 per annum
Security Clearance Baseline (Protected, Highly Protected, Restricted, Confidential)
Desirable Qualifications Tertiary qualifications (or those working towards qualifications)

in psychology, economics, statistics, social science, behavioural
science or related fields

Contact Officer Name: Belinda Swan
Phone: 02 6289 1146
Email: Belinda.Swan@health.gov.au

To be eligible for employment with the Department of Health applicants must be an

Australian citizen at the time an offer of employment is made.

An applicant’s suitability for employment with Health will also be assessed through a

variety of pre-employment check processes, such as:
Satisfactory completion of an Australian Federal Police criminal history check,

and where relevant a Working with Children and Vulnerable People Check.
Completion of a medical declaration and pre-employment medical (where

Providing evidence of qualifications.

Division Responsibilities
The Benefits Integrity and Digital Health Division (BIDHD) is responsible for maintaining the
affordability of medical services in Australia by protecting the integrity of Medicare
payments through supporting healthcare providers with delivery of education and

information on appropriate use of Medicare; with digitally enabled programs to support
clinical care and Health payments; designing consumer/patient centred digitally enabled
programs across Health and with key government partners; leading Health’s relationship
with Services Australia to improve the delivery of Health and Aged Care policy, program and
compliance objectives of Government.

Branch Responsibilities
The Compliance Assessment Branch identifies cases of health provider incorrect claiming,
inappropriate practice and fraud for treatment by our compliance operations teams. We
employ advanced data analytics techniques, undertake strategic analysis of and research
into provider behaviour, and assess intelligence collected from a variety of sources such as
tip offs and preliminary case analysis.

We also deliver and support enhancements to our legislation, ICT systems and data used by
the Division to improve our operational efficiency and productivity. We have introduced a
new model, 1CAB, to inform and drive how we do our work; from the initial identification of
risks, through their validation and treatment design, and in progression to compliance
operation areas to implement.

Section Responsibilities
The Behavioural Insights and Evaluation section is a multidisciplinary team with expertise in
a range of disciplines including psychology, economics and data science.

The section has three key roles. Firstly, the application of behavioural insights to design,
implement and evaluate interventions that promote behaviour change in health
practitioners to address specific compliance risks and promote quality patient care.
Secondly, evaluation of activity undertaken by the Compliance Assessment Branch to inform
continuous learning and improvement. Finally, to undertake statistical modelling and
analysis of the effectiveness of compliance activities in promoting sustained behaviour

Key Responsibilities
Opportunities are available to join a dynamic and innovative team applying behavioural
theories, research and evaluation methodologies. As a member of the Behavioural Insights
and Evaluation team you will contribute to the evaluation of projects implemented by the
division that address health provider non-compliance under Medicare (and other health
payment schemes or programs) and/or assist with the design, implementation and
evaluation of projects that apply behavioural insights to compliance projects. Both these
streams of work inform continuous improvement in the way the department supports the
detection, prevention, early intervention and treatment of non-compliance.

Responsibilities will include:
  • Evaluating compliance activities by drawing on quantitative and qualitative data and
reviewing relevant governance meeting documentation;

  • Supporting the design, implementation and evaluation of projects that apply
behavioural insights research and theory to specific health compliance, policy or
program challenges;

  • Preparation of proposals, evaluation reports, Executive and Ministerial Briefing,
correspondence with key stakeholders and members of the public;

  • Project management, including preparation and maintenance of project plans and
related documentation;

  • Supporting procurement planning, approval, contract negotiation, contract
management and payment of invoices; and

  • Other administrative support to the EL1 supervisor and/or the leadership team as
required such as assisting internal inbox management, records management,
reporting and other ad hoc projects.

Key Capabilities
  • Highly developed written and oral communication skills, proof reading and editing
with attention to detail;
  • Data literacy, including ability to interpret data, use data to inform decision making,
use Excel for data analysis and visualisation, and accurately present data in briefing
and reports;

  • Demonstrated stakeholder engagement skills, with the ability to build productive
working relationships with internal and external stakeholders; and

  • Excellent organisational and time management skills.
Desirable Experience
While experience in project evaluation and/or applying behavioural insights is desirable,
access to training can be provided for highly motivated and high performing candidates
keen to learn these skills.

Application Response
Your application will be assessed on your ability to demonstrate that you possess, or have
the real potential to develop, the required skills, knowledge, experience and qualifications
to perform the role. These requirements are based on the information provided to you as
part of the job advertisement, in line with the APS Work Level Standards.

Applicants are required to provide a statement of claims framed around the key duties and
key capabilities. Your statement of claims should be no more than one page in total with a
font no smaller than size 10. Applications that do not meet these requirements may not
be considered.

Work Environment Description
Responsibilities - As detailed in Section 28 of the Work Health and Safety Act 2011 while at

work, a worker must:
  • Take reasonable care for his or her own health and safety
  • Take reasonable care that his or her acts or omissions do not adversely affect the
health and safety of other persons
  • Comply, so far as the worker is reasonably able, with any reasonable instruction that
is given by the person conducting the business or undertaking to allow the person to
comply with this Act

  • Cooperate with any reasonable policy or procedure of the person conducting the
business or undertaking relating to health or safety at the workplace that has been
notified to workers

  • Complete all WHS related induction and training
  • Report all work related incidents and/or illnesses to the WHS Section
Description Requirement Additional Information


1. Computer Use Yes

2. Generic screen based Yes

3. Sitting at desk Yes

4. Standing for long periods No

Manual Handling

5. Lifting 0-15kg No

6. Lifting 15 kg + No

7. Climbing No

8. Bending No

9. Squatting No

10. Reaching No

11. Push/pull No

12. Sequential Repetitive No
Movements in short period of time

13. Manual dexterity/manipulation No

Work Environment

Description Requirement Additional Information

14. Work with others towards Yes
shared goals in a team environment

15. Works in isolation from other No
staff (remote supervision)

16. Distance walking (ie: Large No
building or inter-building transit)

17. Works outdoors No

18.Works in a call centre No

19. Works in a customer service No

Tasks Involving

20. Exposure to chemicals No

21. Exposure to biological hazards No

22. Working at heights No

23. Requirement to wear personal No
protective equipment (PPE)

24. Requirement for full Colour No

25. Work with energetics and No

26. Exposure to Petrol, Oil, Lubricant No
Products that may cause
dermatological conditions

27. Exposure to extreme No

28. Confined spaces No

29. Exposure to Non-ionising No

30. Excessive Noise No

31. Low Lighting No

Description Requirement Additional Information

32. Dangerous Goods/ Equipment No

33. Exposure to airborne odours No


34. Frequent travel - Vehicle No

35. Frequent travel - Aeroplane No

36. Frequent travel - Seaborne No

Cyclic Workload

37. Peaks & Troughs No

38. Frequent Overtime No

39. Rostered Shift Work No

Canberra, ACT

Government, Defence & Emergency


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