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Part Time Front Door Meet & Greet - Customer Service Attendant

C.ex GROUP - Coffs Harbour, NSW

Hospitality, Travel & Tourism
Source: uWorkin

Source: uWorkin


If you have a passion for people and truly care about creating a memorable experience for our customers then we want to hear from you!

C.ex Group has played a pivotal role in the Coffs Coast Community for over 70 years and is committed to supporting Coffs Harbour well into the future. We aim to provide a safe and positive experience for our customers and employees alike. 

C.ex Group values workplace diversity and is focused on employee engagement with ongoing training and development across our Club operations with potential for career progression. This role is permanent part time and offers reliable and ongoing work for the right people. We also offer many benefits such as above award wages, Healthy Lifestyle benefit, an EAP program and a paid day off for your birthday.

About the role:

As the first and last point of contact for our customers during their visit you will be responsible for:

  • Welcoming members and visitors in a warm and courteous manner as they enter the Club, whilst ensuring entry requirements are met
  • Farewelling members and guests as they depart, ensuring that their visit was positive and taking appropriate measures to rectify anything that was not
  • Answering customer queries and promoting the services, facilities and promotions we have to offer - both face-to-face and over the phone
  • Processing memberships, bottleshop and ticket sales
  • Acting as a positive ambassador for C.ex Group as you represent the face of the Club

The applicant should possess:

  • Current NSW RSA (essential)
  • Current NSW RCG (desirable)
  • A bubbly personality that genuinely loves interacting with people from all walks of life
  • A desire to deliver exceptional customer service 
  • Strong inter-personal and communication skills
  • Impeccable presentation and grooming consistent with the C.ex staff grooming policy
  • Knowledge of WH&S 
  • Flexible availability to work weekends and nights


How to Apply… 

Please complete the requested work history & education information on the application page (You are welcome to include any certificates or licenses in the education section) as we are NOT requesting a cover letter or resume at this stage. This is to assist us in assessing your suitability for this role. Shortlisted applicants may be requested to submit a resume at a later date.


Coffs Harbour, NSW

Hospitality, Travel & Tourism


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